Frequently Asked Questions
Everything you need to know about your rhode routine.
What is the rhode philosophy on skincare?
We believe in intentional skincare. Our products are formulated to be high-performance, purposeful, and kind to your skin barrier, using only essential ingredients for a dewy, glazed finish.
How can I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number on our carrier's website to monitor your delivery progress.
Do you offer international shipping?
Yes, we currently ship to the US, UK, Canada, and select European countries. Please refer to our shipping page for a full list of available regions and estimated delivery times.
What is your return policy?
We want you to love your rhode products. If you are not satisfied, we accept returns on gently used items within 30 days of purchase for a full refund, excluding shipping costs.
Are your products vegan and cruelty-free?
Yes, all rhode products are 100% vegan, cruelty-free, and Leaping Bunny certified. We do not test on animals at any stage of product development.
Are the products safe for sensitive skin?
Our formulas are dermatologist-tested, non-comedogenic, and developed with sensitive skin in mind. However, we always recommend a patch test before incorporating new products into your routine.